44 lines
1.9 KiB
Markdown
44 lines
1.9 KiB
Markdown
---
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title: "Troubleshooting Sanitization"
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description: "This guide describes and helps users sanitize provided files to hide privacy related values for troubleshooting"
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lead: "This guide describes and helps users sanitize provided files to hide information for privacy."
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date: 2022-09-16T12:50:04+10:00
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draft: false
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images: []
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menu:
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reference:
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parent: "guides"
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weight: 220
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toc: true
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aliases:
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- /r/sanitize
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- /reference/guides/domain-sanitizaiton
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---
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Some users may wish to hide their domain in files provided during troubleshooting. While this is discouraged, if a user
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decides to perform this action it's critical for these purposes that you hide your domain in a very specific
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way. Most editors allow replacing all instances of a value, utilizing this is essential to making troubleshooting
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possible.
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## General Rules
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1. Only replace the purchased portion of domains:
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- For example if you have `auth.abc123.com` and `app.abc123.com` they
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should become `auth.example.com` and `app.example.com`, i.e. replace all instances of `abc123.com` with `example.com`.
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2. Make sure value replaced is replaced with a unique value:
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- For example if you replace `abc123.com` with `example.com` DO NOT replace any other value other than `abc123.com` with
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`example.com`. The same rule applies to IP addresses, usernames, and groups.
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3. Make sure the value replaced is replaced across logs, configuration, and any references:
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- For example if you replace `abc123.com` with `example.com` in your configuration, make exactly the same replacement
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for the log files.
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4. Make sure this consistency is followed for all communication regarding a single issue.
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## Multiple Domains
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*__Replacement Value:__* `example#.com` (where `#` is a unique number per domain)
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In instances where there are multiple domains it's recommended these domains are replaced with `example1.com`,
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`example2.com`, etc.
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## Specific Values
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